Privacy Policy

Introduction

At Envision Wellness, our privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or engage with us through phone, SMS, or email marketing.

Information We Collect

We collect various types of information to provide and improve our services, including but not limited to:

  • Personal Information: Name, phone number, email address, mailing address, and any other information you provide when scheduling an appointment or signing up for communications.
  • Health Information: Limited medical details related to chiropractic and wellness services as required for appointments and patient care.
  • Technical Data: IP address, browser type, and device information to enhance website functionality and security.
  • Communication Preferences: Your consent and preferences regarding marketing communications.

How We Use Your Information

Your information is used for the following purposes:

  • To schedule and confirm appointments.
  • To send important updates about our services and promotions.
  • To comply with legal, regulatory, and insurance requirements.
  • To improve our website and marketing strategies.

A2P & Email Marketing Compliance

We comply with Application-to-Person (A2P) messaging and email marketing regulations to ensure ethical and legal communication practices. By providing your phone number or email address, you agree to receive messages from Envision Wellness regarding appointment reminders, special offers, and health updates.

SMS & Email Communications

  • Opt-In Consent: By submitting your contact details, you consent to receive SMS and email communications from us.
  • Message Frequency: Message frequency varies based on appointment reminders, special promotions, and clinic updates.
  • Data Security: We do not share or sell your contact information with third parties for marketing purposes.
  • Opt-Out Option: You can opt out at any time by:
    • Replying STOP to SMS messages to unsubscribe.
    • Clicking the “Unsubscribe” link in any email.
    • Contacting us directly at envisionwellnessnc@gmail.com or 336-266-7703.

Patient Information Security

We take the security of your personal and medical information seriously and implement safeguards to protect against unauthorized access, alteration, disclosure, or destruction. Envision Wellness complies with all applicable healthcare privacy laws, including HIPAA, where applicable.

Third-Party Services

We may use third-party services to assist in our marketing efforts, appointment scheduling, and website analytics. These services are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to improve user experience and analyze site traffic. You may choose to disable cookies through your browser settings, though this may affect website functionality.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Envision Wellness

2241 W Hanford Rd, Burlington NC, 27215
envisionwellnessnc@gmail.com
336-266-7703