Privacy & Accessibility Policy

Last Updated: October 8th, 2025

1. Introduction

At Envision Wellness (“we,” “us,” “our”), your privacy is very important to us. We are committed to protecting the personal information you share and ensuring that our website is accessible to all users. This policy describes how we collect, use, disclose, and protect personal and health information, how we use cookies and tracking, our nondiscrimination commitment, and our approach to accessibility.

By using or accessing our website or providing information to us, you accept the practices described in this policy.

2. Information We Collect

We collect various types of information in order to deliver services, communicate with you, and improve our offerings:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Other contact details you provide when making an appointment, filling out forms, or signing up for communications

b. Health / Medical Information

  • To the extent you provide it (e.g. in intake or patient forms), limited medical or wellness details relevant to chiropractic and wellness services

c. Technical & Device Information

  • IP address

  • Browser type and version

  • Device type (desktop, mobile, tablet)

  • Operating system

  • Pages visited, time spent, referring/exit URLs, and other usage metrics

d. Communication Preferences

  • Your preferences or consent choices for email, SMS, or other communications

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule, manage, and confirm appointments

  • To communicate with you about your appointments, services, promotions, clinic updates, or other relevant information

  • To fulfill our legal, regulatory, or insurance obligations

  • To operate, maintain, improve, or enhance our website, services, and marketing efforts

  • To conduct analytics and monitoring for security and usability

4. SMS & Email Communications

By providing your phone number and/or email address, you consent to receive communications from Envision Wellness (e.g., appointment reminders, service updates, promotions).

  • Opt-In and Consent: You expressly agree to receive these messages.

  • Frequency: Message frequency may vary depending on appointment reminders, clinic notices, promotional offers, etc.

  • Data Security: We do not share or sell your contact information to third parties for their marketing use.

  • Opt-Out / Unsubscribe:

    • For SMS, you can reply STOP to unsubscribe.

    • For email, you may click the “Unsubscribe” link in any message.

    • You can also contact us directly at envisionwellnessnc@gmail.com or (336) 266-7703 to opt-out.

5. Patient Information & Security

We take the protection of your personal and medical information seriously. We maintain administrative, technical, and physical safeguards designed to prevent unauthorized access, use, alteration, or disclosure of your information.

Where applicable, we comply with healthcare privacy laws including HIPAA and other federal/state regulations governing protected health information (PHI).

Third-party vendors we use (for scheduling, website analytics, marketing, etc.) are contractually required to maintain confidentiality and limit use of your information consistent with this policy.

6. Cookies & Tracking Technologies

We may use cookies, web beacons, tracking pixels, and similar technologies to enhance website functionality, monitor performance, analyze trends, and understand user behavior.

  • Cookies are small text files placed on your device by your browser.

  • You may disable cookies via your browser settings. Please note that doing so may affect the functionality or performance of our website.

  • We do not use cookies to collect sensitive personal health data beyond what you explicitly provide.

7. Accessibility Statement & Commitment

We strive to make our website accessible to everyone, including individuals with disabilities. To that end:

  • We use an accessibility plugin/interface to facilitate navigation, contrast, keyboard access, text resizing, etc.

  • We continuously monitor and update our site for compliance with prevailing standards (such as WCAG).

  • If you encounter any accessibility barriers or have difficulty using any feature, please contact us at (336) 266-7703 or envisionwellnessnc@gmail.com. We will work to provide assistance or alternative methods of access.

8. Non-Discrimination Policy

Envision Wellness complies with applicable federal and state civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (or other protected categories). We are committed to providing individuals with meaningful access and accommodations, as needed.

If you require language assistance or a reasonable accommodation, please contact us via phone or email.

9. Copyright & Intellectual Property

All content on this website — including text, graphics, images, logos, videos, and software — is the property of Envision Wellness or its licensors, unless otherwise noted. You may not reproduce, distribute, or reuse content from this site without express written permission.

10. Changes to This Policy

We may update or revise this Privacy & Accessibility Policy at any time to reflect changes in legal obligations, technology, or business practices. The version will be marked with a “Last Updated” date at the top. We encourage you to review this page periodically.

If we make significant changes, we may notify users via email or a prominent notice on our website.

11. Contact Us

If you have questions, concerns, or requests related to this policy, your data, or accessibility, please reach out:

Envision Wellness
2241 W Hanford Rd
Burlington, NC 27215
Email: envisionwellnessnc@gmail.com
Phone: (336) 266-7703